Superior Air-Ground Ambulance Service
We provide reliable, on-time transportation services to our healthcare partners. Our operating standards are simple and straightforward. All of our actions reflect these standards known as the “TCLS“:
The Superior Air – Ground Ambulance Service, Inc. ambulance fleet is comprised of mostly Ford and Mercedes Type II and Type III vehicles. Superior owns state of the art maintenance facilities in all states with certified mechanics to maintain the fleet in optimum condition. All Superior ambulances adhere to the CAAS Ground Vehicle Standards v.1.0 and are inspected annually pursuant to state regulations.
Courtesy Vans and Paratransit Program
Superior provides Non-Emergency Transportation to and from or partnering hospitals via our wheelchair vehicles and passenger vans. Our drivers offer courteous and safe transportation from door to door.
Basic Life Support
Basic Life Support ambulances are staffed with Emergency Medical Technician (EMT’s). EMT’s perform a patient assessment and basic noninvasive interventions during the course of a transport. Examples of BLS equipment include:
Advanced Life Support
Advanced Life Support ambulances are staffed with two Paramedics or an EMT and a Paramedic. ALS ambulances respond to emergency and non-emergency requests for transport. Paramedics have a scope of practice which includes:
Expanded Scope Advanced Life Support
Expanded Scope Advanced Life Support ambulances are staffed with a Paramedic and a Paramedic who has obtained additional education allowing them to transport higher acuity patients. Additional equipment includes:
Critical Care Services
The Critical Care Transport Team is staffed by Critical Care Paramedics and Critical Care Transport Nurses. Critical Care Paramedics have at least 2 years ALS experience and have completed a university-accredited critical care training program (CCEMTP, CCP). Transport Nurses have at least 2 years of critical care ICU or ER experience. All staff remain current in standards of care are certified in ACLS, PALS, NRP, and Trauma.
The Critical Care Transport Division has advanced medical guidelines and equipment which allows the team to transport patients with:
- Specialized cardiac equipment
- Intra-aortic Balloon Pump
- Internal and external pacemakers
- Advanced Airway management
- Mechanical Ventilators
- Heated High Flow Oxygen
- Advanced Medication needs including blood products
- Hemodynamic monitoring
Special Response Team
Beginning in 2005 when Superior responded with 15 ambulances and 50 personnel to a request for assistance from Louisana after Hurricane Katrina devastated New Orleans, Superior Ambulance has had an expanding role locally and nationally in disaster response. As a FEMA contractor, Superior has deployed ambulances, personnel and supplies to national disaster events.
Special Events Division
The Special Events Division provides EMS services to a variety of professional, collegiate and community events throughout the year. From small events such as a community parade to large scale events like the Chicago Marathon, Superior provides personnel, vehicles and administrative support to the event planners.
Advanced Dispatch Center
Superior owns and operates four (4) state of the art Dispatch Centers, staffed by dispatch and customer service professionals. All Superior Ambulances are dispatched by the Communication Center in the state they deploy. Superior has invested in technology to meet the needs of our partners to assure safety for patients and efficiencies in operations. Superior’s scheduling and dispatch software provides fleet management, monitoring, intelligent vehicle routing, transport scheduling and mobile communications for real time data collection. The software provides Superior call takers and dispatchers with the proper tools to accurately collect and disseminate patient information to deliver better outcomes.
Attend an EMT Class
EMT’s perform a patient assessment and basic noninvasive interventions during the course of a transport. Make a difference ― Become a certified EMT.