Prospective employees are tested on their general and medical knowledge.
Each applicant completes and in-depth interview, drug/alcohol test, and background screening. New employees complete an extensive training program, which includes customer service techniques, defensive and emergency driving, patient handling, documentation, and other aspects of Emergency Medical Services. Each new employee is evaluated on his or her ability and motivation to provide excellent patient care and customer service during a field internship.
Our education program is ongoing, offering a variety of Continuing Education (CE) programs in conjunction with our resource hospitals. Superior is a member of several EMS Systems: Loyola, St. Francis, Good Samaritan, Will-Grundy and Northwest Community Hospital. In addition to regular Continuing Education (CE) requirements, Superior provides CE specializing in critical care transports.
Superior's continuous quality improvement program is based on contemporary medical care management initiatives which have been successful in medical centers, HMOs and physicians' offices. The program focuses on advanced technology in the performance of Advanced and Basic Life Support services.